Empower every sales, marketing and service team with AI
Improve customer relationships and drive more sales with CRM solutions in Dynamics 365.
Make every interaction a unique experience with a modern and adaptable CRM.
An intelligent CRM allows you to better understand your customers, anticipate their needs, and offer truly personalized experiences. Centralize information, automate tasks, and connect your teams in a single platform that drives collaboration and efficiency. Adapt with agility to market changes and strengthen every relationship with data, technology, and a 360° view of your business.
Integrated AI
Empower every salesperson, marketing specialist, and service agent with artificial intelligence capabilities that automate tasks and improve productivity.
Unified data
Deepen your connection with customers by unifying all your data in a single platform. Obtain a 360° view of each customer.
Optimized sales
Streamline the sales process with a comprehensive CRM solution that facilitates tracking opportunities from the first contact to closing.
Deep relationships
Build stronger relationships with customers through an agentic CRM that anticipates needs and personalizes every interaction.
Effective collaboration
Facilitate collaboration between teams with integrated tools that allow working together efficiently.
Increase productivity with Microsoft Dynamics 365
CRM Applications
Dynamics 365 Field Service
Empower employees with AI to optimize workflows, increase efficiency and provide proactive service.
Dynamics 365 Sales
Close deals faster and improve your sales teams’ productivity with a reliable AI-powered sales solution.
Dynamics 365 Customer Insights
Strengthen customer connections by using AI to create personalized data-driven experiences.
Dynamics 365 Contact Center
Deliver personalized and efficient customer interactions across all channels with AI and autonomous agents.
Dynamics 365 Customer Service
Solve problems faster and deliver exceptional AI-powered service with automation and autonomous agents.
People, teams and companies trust us to simplify their work and achieve more.
Germán Consuegra Jabula
Gerente de transformación - RELIANZ | GECOLSA
“SRF proved to have what every organization looks for in a strategic partner: high level of technical knowledge, professionalism and an excellent service attitude.”
37%
Improvement in usability
3X
Faster operations
Álvaro Begazo
Director de desarrollo corporativo | GABRICA
“I trust SRF Consultores to undertake the implementation of new projects that bring value to my organization”.
3.4 h
Savings per team member each week
45%
Fewer manual tasks
Presence in 16 countries, +14 tax locations
We are present in large part of South America, North America and part of Central America.
Main offices
Partners Especializados
We work hand in hand with a network of trusted partner allies to deliver customized industrial solutions that generate value for our clients. Through these strategic collaborations, we ensure that each solution is designed with a deep understanding of your business’s essential needs, helping you operate with greater efficiency, stay competitive and focus on what really matters.
Start with clarity and scale with confidence
SRF helps modern businesses move faster, with real-time visibility, flexible workflows and automation where it matters most.